Made-To-Order Policy
At Vendify, we allow customers to order select vending machines that are made-to-order. Ordering a made-to-order machine means that we start production of your machine once you place your order.
How Made-To-Orders Work
Initial Payment:
You pay 25% upfront to reserve your machine at the time of ordering.
Balance Due:
The remaining 75% is due 45 days after your order date. You’ll receive an email reminder when the payment is due.
Production & Shipping Timeline:
Made-to-order machines are custom-built and typically ship within 75–85 days, including manufacturing and freight transit.
Order Cancellation & Refunds
5-Day Full Refund Window:
You may cancel your made-to-order purchase within 5 days of placing it for a full refund of your 25% deposit.
After 5 Days:
If you cancel after 5 days, your 25% deposit becomes non-refundable, as production and materials may have already been allocated to your order.
Non-Payment:
If the 75% balance is not paid within 20 days after the 45-day due date (i.e., by day 65), your order will be automatically canceled and the 25% deposit will not be refunded.
Modifying Your Order
If you need to change your shipping address or update any order details, contact us as soon as possible at contact@vendifyusa.com. Changes may not be guaranteed once production has begun.
Final Notes
All made-to-order machines are custom-built and not eligible for return once shipped.
We do our best to meet all estimated timelines, but shipping and production delays may occur. You will be notified of any changes.
By placing a made-to-order purchase, you agree to the terms above.
If you have any questions about the made-to-order process, reach out to our support team anytime.
Vendify Support Team
📧 contact@vendifyusa.com
Let customers speak for us
from 6 reviews
We recently purchased 5 Nakama vending machines from Vendify, and the entire experience exceeded our expectations from start to finish. The machines arrived exactly as promised — beautifully wrapped with our branding, vibrant graphics, and top-quality build. Vendify’s attention to detail and commitment to customization truly made our machines stand out.
From the ordering process to delivery, communication was seamless. The team kept us updated every step of the way and ensured the machines were configured to meet our needs. The machines themselves are sturdy, reliable, and eye-catching — exactly what we wanted to represent our brand.
Vendify’s ability to deliver a combination of quality, speed, and outstanding customer service made this a perfect investment for our business. We’re excited to place these machines in high-traffic locations and confident they will attract customers instantly. Highly recommend Vendify to anyone looking for professional, customizable vending solutions!

Honestly, I thought a vending machine would just be a “nice extra” for the laundromat — nothing major. But wow, I was wrong.
We put this Vendify machine in the corner a couple of weeks ago, and it’s already become the most popular spot in the shop. People grab a drink or snack while they’re waiting for their wash, and I’ve had more than one customer say, “Finally, I don’t have to run to the store mid-cycle.”
The machine fits perfectly, looks modern, and takes both cash and cards, so nobody gets turned away. Stocking it is easy, and everything works smoothly. It’s one of those upgrades that just makes the place feel better — like we’re taking care of the little things that make customers’ lives easier.
If you run a laundromat, trust me, this is worth it.

Living in a neighborhood where most people still prefer cash over cards or mobile payments, I knew I needed a vending machine that fit the way my customers shop. When I reached out to Vendify, they helped me find the perfect solution — a reliable, well-built machine without the cashless Nayax system, tailored for a cash-preferred crowd.
From day one, the machine has been a hit. It’s stocked with a mix of cold drinks and quick snacks, and the bright green design stands out even from a distance. Customers appreciate how easy it is to use, and I’ve noticed regulars stopping by almost daily for their favorite drinks.
The best part? I didn’t have to compromise on quality just because I didn’t need cashless payments. Vendify made sure I got the same high-grade machine with durable parts, smooth operation, and a clean, modern look.
If you’re in an area where cash is still king, Vendify will make sure you get exactly what works for your community — no unnecessary extras, just a vending machine that’s right for you and your customers.

When I first considered adding a vending machine to our office building, I wanted something modern, reliable, and attractive — but I didn’t know where to start. A colleague recommended Vendify, and from the first phone call, I knew I was in good hands.
The ordering process was seamless. Vendify helped me choose a sleek white model with bright LED lighting and a user-friendly interface. The machine arrived exactly on time, and even during setup, it was clear how well-built it was. The installation team ensured everything was tested and ready, from the spiral slots to the payment systems.
On day one, I stocked it with a mix of snacks, drinks, and even instant noodle cups — and within hours, employees were lining up. The LED lighting makes every product look fresh and inviting. I’ve had multiple people thank me for “finally” getting a vending machine that offers variety and works flawlessly every time.
Vendify delivered exactly what they promised — a dependable, eye-catching vending solution that instantly added value to our space. We’re already planning to order a second unit for our lobby.

A month ago, the corner of our lobby was just wasted space — a bench, a plant, and not much else. Customers would pass by without a second glance. I’d been looking for ways to add value to our business without taking on too much overhead, and that’s when I found Vendify.
From the first conversation, their team understood exactly what I needed: a vending machine that wasn’t just functional, but visually appealing and reliable. We chose this sleek black-and-green model, and Vendify handled everything — from ordering to delivery. Within days, it was in place, fully stocked, and ready to go.
The transformation has been incredible. The bright, inviting display of snacks and drinks draws people in instantly. Customers love the variety, from chips and chocolates to sodas and energy drinks, and the modern payment options make it easy for everyone to grab something on the go. In just the first week, sales exceeded my expectations — and this was before I even advertised it!

I love this machine!! It's perfect for the location and small town Pacific Northwest vibes. The color wrap has already made the whole building "pop" as Management put it. My inventory management system is running smooth and restocking is a simple process.