Vendify Warranty Policy
At Vendify, we stand behind the quality and durability of every vending machine we build. We are committed to providing long-term reliability and peace of mind to every customer.
🛠️ 3-Year Parts Warranty
All Vendify vending machines come with a standard 3-year warranty on parts.
What’s Covered:
We will replace any parts that experience failure due to manufacturing defects or normal wear and tear. Covered parts include (but are not limited to):
- Keypads
- Coils and spirals
- Product separators
- Motors
- Internal wiring
- Control boards and power supplies
Replacement parts will be shipped free of charge during the warranty period. You will only be responsible for the labor if installation assistance is required.
What’s Not Covered:
- Damage due to misuse, abuse, or improper installation
- Vandalism or unauthorized modifications
- Cosmetic wear and tear (e.g., scratches, dents)
🕒 Machine Longevity
Vendify machines are built to last. Our systems are designed and manufactured with an expected operational lifetime of 10+ years, under normal use and proper care.
While we do not expect major issues during this lifespan, our 3-year parts warranty ensures that if something does go wrong, you’re covered.
🧰 How to Request a Replacement
If you experience an issue with a part, simply contact our support team:
📧 Email: contact@vendifyusa.com
📞 Phone: +1 (888) 641-8306
Please include:
- A description of the issue
- Photos or videos of the affected part
- Your order number or machine serial number (if available)
We’ll respond quickly to assess the problem and ship a replacement part as needed.
🔒 Extended Support
All machines come with lifetime support beyond the warranty period. Even after the 3 years, you can contact us any time for guidance, troubleshooting, or part orders.
Let customers speak for us
from 6 reviews
Honestly, I thought a vending machine would just be a “nice extra” for the laundromat — nothing major. But wow, I was wrong.
We put this Vendify machine in the corner a couple of weeks ago, and it’s already become the most popular spot in the shop. People grab a drink or snack while they’re waiting for their wash, and I’ve had more than one customer say, “Finally, I don’t have to run to the store mid-cycle.”
The machine fits perfectly, looks modern, and takes both cash and cards, so nobody gets turned away. Stocking it is easy, and everything works smoothly. It’s one of those upgrades that just makes the place feel better — like we’re taking care of the little things that make customers’ lives easier.
If you run a laundromat, trust me, this is worth it.

Living in a neighborhood where most people still prefer cash over cards or mobile payments, I knew I needed a vending machine that fit the way my customers shop. When I reached out to Vendify, they helped me find the perfect solution — a reliable, well-built machine without the cashless Nayax system, tailored for a cash-preferred crowd.
From day one, the machine has been a hit. It’s stocked with a mix of cold drinks and quick snacks, and the bright green design stands out even from a distance. Customers appreciate how easy it is to use, and I’ve noticed regulars stopping by almost daily for their favorite drinks.
The best part? I didn’t have to compromise on quality just because I didn’t need cashless payments. Vendify made sure I got the same high-grade machine with durable parts, smooth operation, and a clean, modern look.
If you’re in an area where cash is still king, Vendify will make sure you get exactly what works for your community — no unnecessary extras, just a vending machine that’s right for you and your customers.

When I first considered adding a vending machine to our office building, I wanted something modern, reliable, and attractive — but I didn’t know where to start. A colleague recommended Vendify, and from the first phone call, I knew I was in good hands.
The ordering process was seamless. Vendify helped me choose a sleek white model with bright LED lighting and a user-friendly interface. The machine arrived exactly on time, and even during setup, it was clear how well-built it was. The installation team ensured everything was tested and ready, from the spiral slots to the payment systems.
On day one, I stocked it with a mix of snacks, drinks, and even instant noodle cups — and within hours, employees were lining up. The LED lighting makes every product look fresh and inviting. I’ve had multiple people thank me for “finally” getting a vending machine that offers variety and works flawlessly every time.
Vendify delivered exactly what they promised — a dependable, eye-catching vending solution that instantly added value to our space. We’re already planning to order a second unit for our lobby.

A month ago, the corner of our lobby was just wasted space — a bench, a plant, and not much else. Customers would pass by without a second glance. I’d been looking for ways to add value to our business without taking on too much overhead, and that’s when I found Vendify.
From the first conversation, their team understood exactly what I needed: a vending machine that wasn’t just functional, but visually appealing and reliable. We chose this sleek black-and-green model, and Vendify handled everything — from ordering to delivery. Within days, it was in place, fully stocked, and ready to go.
The transformation has been incredible. The bright, inviting display of snacks and drinks draws people in instantly. Customers love the variety, from chips and chocolates to sodas and energy drinks, and the modern payment options make it easy for everyone to grab something on the go. In just the first week, sales exceeded my expectations — and this was before I even advertised it!

We recently purchased 5 Nakama vending machines from Vendify, and the entire experience exceeded our expectations from start to finish. The machines arrived exactly as promised — beautifully wrapped with our branding, vibrant graphics, and top-quality build. Vendify’s attention to detail and commitment to customization truly made our machines stand out.
From the ordering process to delivery, communication was seamless. The team kept us updated every step of the way and ensured the machines were configured to meet our needs. The machines themselves are sturdy, reliable, and eye-catching — exactly what we wanted to represent our brand.
Vendify’s ability to deliver a combination of quality, speed, and outstanding customer service made this a perfect investment for our business. We’re excited to place these machines in high-traffic locations and confident they will attract customers instantly. Highly recommend Vendify to anyone looking for professional, customizable vending solutions!

I love this machine!! It's perfect for the location and small town Pacific Northwest vibes. The color wrap has already made the whole building "pop" as Management put it. My inventory management system is running smooth and restocking is a simple process.