Vendify Warranty Policy

At Vendify, we stand behind the quality and durability of every vending machine we build. We are committed to providing long-term reliability and peace of mind to every customer.

🛠️ 3-Year Parts Warranty

All Vendify vending machines come with a standard 3-year warranty on parts.

What’s Covered:

We will replace any parts that experience failure due to manufacturing defects or normal wear and tear. Covered parts include (but are not limited to):

- Keypads

- Coils and spirals

- Product separators

- Motors

- Internal wiring

- Control boards and power supplies

Replacement parts will be shipped free of charge during the warranty period. You will only be responsible for the labor if installation assistance is required.

What’s Not Covered:

- Damage due to misuse, abuse, or improper installation

- Vandalism or unauthorized modifications

- Cosmetic wear and tear (e.g., scratches, dents)


🕒 Machine Longevity

Vendify machines are built to last. Our systems are designed and manufactured with an expected operational lifetime of 10+ years, under normal use and proper care.

While we do not expect major issues during this lifespan, our 3-year parts warranty ensures that if something does go wrong, you’re covered.


🧰 How to Request a Replacement

If you experience an issue with a part, simply contact our support team:

📧 Email: contact@vendifyusa.com
📞 Phone: +1 (888) 641-8306

Please include:

- A description of the issue

- Photos or videos of the affected part

- Your order number or machine serial number (if available)

We’ll respond quickly to assess the problem and ship a replacement part as needed.


🔒 Extended Support

All machines come with lifetime support beyond the warranty period. Even after the 3 years, you can contact us any time for guidance, troubleshooting, or part orders.